Who to Complain To

Employment Agency Standards Inspectorate
Department of Trade and Industry (UG65)
1 Victoria Street, London SW1H 0ET
Helpline: 0845 955 5105
International: +44 20 7215 5980
Fax: 020 7215 2636
E-mail: eas@dti.gsi.gov.uk

Department For Education and Skills
Jason Heward, 0207 2735712 jason.heward@dfes.gsi.gov.uk

If the agency is a member of the Recruitment & Employment Confederation (REC) you should complain to them.
To find out if the agency is a member visit their website at www.rec.uk.com or call 020 7323 4300 / 01483 766442

If you have a complaint about a Scottish Agency you can contact-

Scottish Commission for the Regulation of Care
Compass House
11 Riverside House
Dundee
DD1 4NY
tel. 01382 207100
fax. 01382 207289
email: web.enquiries@carecommission.com
web: www.carecommission.com

and we at Best Bear are always interested to hear feedback too. Email us feedback@bestbear.co.uk

Good Luck.